At 22pub, your privacy matters. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a player in the Philippines.
Six core commitments that define our approach to your privacy.
22pub fully complies with the Philippine Data Privacy Act of 2012 (RA 10173) and the regulations of the National Privacy Commission (NPC). Your data is handled lawfully, fairly, and transparently at all times.
All personal and financial data stored by 22pub is protected using industry-standard AES-256 encryption. Sensitive fields such as passwords are hashed and never stored in plain text on our servers.
Under Philippine law, you have the right to access, correct, erase, and port your personal data. You may also object to processing or withdraw consent at any time by contacting our Data Protection Officer.
22pub does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with trusted service providers and regulatory bodies as required by law.
We use cookies to improve your 22pub experience, remember your preferences, and analyze platform performance. You can manage cookie preferences through your browser settings at any time.
In the unlikely event of a data breach affecting your personal information, 22pub will notify you and the National Privacy Commission within 72 hours of discovery, in accordance with NPC regulations.
This Privacy Policy ("Policy") describes how 22pub ("22pub," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "User," or "Player") who access or use the 22pub online gaming platform, website located at https://22pub.net, and all related services (collectively, the "Platform").
This Policy applies to all personal data processed by 22pub in connection with your use of the Platform, regardless of whether you are a registered player, a visitor browsing the site, or a prospective player who has not yet completed registration. It covers data collected through the website, customer support channels, and any other interaction you have with 22pub.
22pub is committed to protecting your privacy and handling your personal data with the highest standards of care, in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC").
By accessing or using the 22pub Platform, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact us to request deletion of any data we may hold about you.
For the purposes of the Philippine Data Privacy Act of 2012, the personal information controller responsible for your data is:
Our Data Protection Officer is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the DPO directly for any privacy-related inquiries, requests, or complaints.
22pub collects personal data through various means, including information you provide directly, data generated through your use of the Platform, and information received from third parties. The categories of personal data we collect include:
22pub does not collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and responsible gaming obligations. We do not collect biometric data, health records, or political affiliations.
22pub uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and identity verification (KYC) | Identity data, contact data, government ID |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing and improving gaming services | Usage data, transaction data |
| Customer support and dispute resolution | Communications data, transaction data |
| Fraud prevention and anti-money laundering compliance | Identity data, financial data, technical data |
| Responsible gaming monitoring and intervention | Responsible gaming data, transaction data |
| Regulatory reporting to PAGCOR and other authorities | Identity data, transaction data |
| Sending service notifications and account alerts | Contact data |
| Platform security and abuse prevention | Technical data, usage data |
| Analytics and platform performance improvement | Usage data, technical data (anonymized where possible) |
22pub does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or expressly consented to by you.
22pub processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:
22pub does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:
We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, and Philippine banking partners), KYC verification providers, game software suppliers, cloud hosting providers, and customer support platforms. All service providers are contractually bound to process your data only on our instructions and in compliance with applicable data protection laws.
22pub may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine government authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of 22pub's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations. You will be notified of any such transfer in advance where practicable.
We may share your data with other third parties where you have given explicit consent for such sharing, for example when participating in a joint promotion with a partner platform.
22pub retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC-approved disposal procedures.
22pub implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While 22pub takes all reasonable precautions to safeguard your data, no system is entirely immune to risk. You are encouraged to use a strong, unique password for your 22pub account and to enable MFA where available. Never share your login credentials with anyone.
22pub uses cookies and similar tracking technologies to enhance your experience on the Platform. The types of cookies we use are described below:
These cookies are essential for the Platform to function correctly. They enable core features such as session management, security, and account authentication. These cookies cannot be disabled without impairing Platform functionality.
These cookies collect anonymized information about how visitors use the Platform, such as which pages are visited most frequently and whether error messages are received. This data helps 22pub improve the Platform's performance and user experience.
These cookies allow the Platform to remember your preferences, such as your preferred language, display settings, and previously entered information, to provide a more personalized experience.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the 22pub Platform. For detailed instructions on managing cookies, refer to your browser's help documentation.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 22pub:
To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines. We may require proof of identity before processing your request.
The 22pub Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. 22pub does not knowingly collect personal data from persons under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected].
Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to gambling platforms.
22pub primarily processes and stores personal data within the Republic of the Philippines. In certain circumstances, data may be transferred to or processed by service providers located outside the Philippines, for example where cloud infrastructure or game software providers operate internationally.
Where such transfers occur, 22pub ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that impose data protection obligations equivalent to those required under Philippine law, as recognized by the National Privacy Commission. 22pub will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or a lawful basis for doing so.
22pub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect, where practicable.
The updated Policy will be posted on this page with a revised "Last Updated" date. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy. We encourage you to review this page periodically to stay informed about how 22pub protects your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 22pub handles your personal data, please contact our Data Protection Officer:
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:
For responsible gaming concerns, please visit our Responsible Gaming page or call the PAGCOR Problem Gambling Hotline at 1553.
Now that you know how we protect your data, join thousands of Filipino players who trust 22pub for a secure, fair, and exciting online gaming experience. Fast GCash deposits, live casino, slots, and more.
Must be 21 or older to play. Please gamble responsibly.